Questions, answered clearly

The whole county. Our hubs are Watford (WD), St Albans (AL), Hemel Hempstead (HP), Stevenage (SG), Welwyn Garden City & Hatfield (AL) and Hertford (SG), and we also cover Harpenden, Berkhamsted, Tring, Hitchin, Letchworth, Rickmansworth, Bushey and the villages across the county.

We’re a county firm — Hertfordshire-based, working our own patch. That means we know the M1, M25 and A1(M) junctions, the St Albans conservation streets, Watford’s town-centre access and Hemel’s Magic Roundabout before we turn up, rather than sending a crew who’ve never been.

We start with a survey and build the plan around your specific move — the property, the access, what you want packed, whether you need storage, and the timing that suits you. A first-floor flat, a family house and a listed period home all get a different plan, set out clearly before you book.

Yes — St Albans, Hertford and the county’s villages are full of listed and period homes with narrow stairs, tight doorways and conservation-area parking. We plan the access carefully, use bespoke protection for fragile and valuable pieces, and can put a named coordinator on the move.

A home move is planned around your completion or key dates, with careful protection for floors and stairs, furniture dismantled and rebuilt, and packing or storage added if you want. A business move is planned around your trading hours — often evenings or weekends — with IT and equipment handled and reconnected, crate hire, and a phased plan to keep downtime short.

Whichever you prefer. You can pack yourself and we’ll do the move, we can pack the whole home with proper materials and a labelled inventory, or we can pack just the fragile things and leave the rest to you. Unpacking at the other end is an option too.

Yes. We offer clean, secure self-storage across the county, with a move-and-store option handled in one booking — we pack and load, keep your belongings in store, and deliver them when your new place is ready. It’s one team and one inventory throughout.

We look at the size of the move, the access at both ends — stairs, lifts, parking, listed-property restrictions — how much packing you want, and anything large or delicate. We’ll often do a short video or in-person survey first, then send a clear written quote. No prices are shown on the site because every move is tailored.

France, Italy, Spain and Portugal. Each is planned as a route pair from Hertfordshire — out on the M1 or M25 to the Channel, then on to the destination region. We keep the customs paperwork straight and run the move as one journey with one team.

A household move to the EU now needs an inventory and the right transit and customs documents. We prepare and file them for you and give honest, plain guidance on what’s needed. Timing at the border depends on the route and the paperwork rather than a fixed schedule, and your written quote sets out what to expect.

Yes — goods-in-transit and public liability cover come as standard, and we’ll explain what the cover means before you book. For anything high-value or especially fragile we’ll talk through the right level of protection for your particular items.

Tell us as early as you can and we’ll do our best to move things around. Weekends and the end of the month fill up first, so a bit of notice gives us the most room to help. Anything about deposits or rescheduling sits in the booking terms.